Category Archives: Success Stories

Press Release: SBA Regional Administrator Tours Clients of Illinois International Trade Center at GSU

Date: March 28, 2013
Contact: Tom Houlihan
Governors State University
Phone: (708) 534-8952
Email: thoulihan@govst.edu

For Immediate Release

SBA Regional Administrator Tours Clients of Illinois International Trade Center at GSU

University Park, Illinois, March 28, 2013 – Marianne Markowitz, Regional Administrator of the U.S. Small Business Administration, last Friday completed a two-day tour of Chicago area small business exporters.

The four companies on the tour are all clients of the Illinois International Trade Center at Governors State University. The companies — Chicago Export Packing Company, of Chicago; Automated Design Corporation, of Romeoville; PARC Corporation, of Romeoville; and Pactrans Air & Sea, of Bensenville – have benefited from SBA’s export assistance programs that enabled them to grow and create jobs.

“These companies are an inspiration to everything we support. We are also pleased to see federal, state and local partners providing resources to these thriving Chicagoland small business exporters,” Markowitz said. “These companies are utilizing finance and counseling incentives under the Obama Administration’s Small Business Jobs Act to fuel employment growth in communities across Illinois.”

“We are very proud of the success of our clients’ export businesses,” said Hongxia (Mary) Ma, director of Illinois International Trade Center at GSU. “They have created positive economic impact in our business community. At the Illinois International Trade Center, we are committed to share our specialty, the experience and resources to serve more local small businesses and promote U.S. products and services to export into the global marketplace.”

Markowitz was joined on the tour by federal, state and local officials including district directors from the U.S. Congressional Offices of Bobby Rush, Danny Davis and Tammy Duckworth; Romeoville Mayor John Noak; Daniel Goff, Deputy Director of the Office of Trade and Investment for Illinois Department of Commerce and Economic Opportunity; Mark Petrilli, State Director Illinois Small Business Development Center; and Hongxia (Mary) Ma, Director of Illinois SBDC International Trade Center at Governors State University,

All four companies participated in a Chinese Trade Mission last summer which led to incredible growth opportunities for each of them.  “Automated Design has been utilizing the SBA services from Day one, 27 years ago,” said Lisa Bitsky, the company’s president.  “Using the SBA allows us to compete with larger companies, and promote American made products export to overseas. We also acquired the financial assistance to participant the international trade shows through the SBA’s STEP program.”

SBA provides counseling, training and financing to support small business export opportunities. SBA offers loan programs such as Export Express, Export Working Capital and International Trade loans to help business exporters gain the access to the capital they need and encourage lenders to provide support for small businesses to see market potential abroad.

Chicago Export Packing Company has been a family-owned business providing complete transport packaging solutions to global companies since 1969. Through SBA Export Technical Assistance, Chicago Export has recently added two new office positions and two new foreman positions. 2012 was its best year yet in terms of gross sales that exceeded $4.3 million.

Automated Design Corporation began designing and building quality custom automation in 1985 for the automotive industry. With SBA Export Finance and Technical assistance, ADC has become the world leader in sports research and development testing equipment for major sports manufacturers in golf, tennis, baseball, softball, soccer, and basketball.

PARC Corporation is a plastics recycling business that has earned a solid reputation for outstanding service in the industry. PARC Corporation markets millions of pounds of recovered plastic material each year around the world. PARC helps to move thousands of truck loads between overseas containers and domestic trailer shipments annually. PARC has acquired the 2012 SBA Small Business Exporter of the Year Award.

Pactrans Air & Sea is a female-owned international logistics service provider offering a range of services including warehousing and distribution, local trucking, and trade shows. As a result of participating in last summer’s Chinese Trade Mission, Pactrans expects to earn nearly $2 million dollars in revenue. Additionally, they expect the sales to create or retain 20 positions.

For more information about the Illinois International Trade Center at Governors State University, call (708) 534-4929, or e-mail hma@govst.edu. Governors State University is located at 1 University Parkway, University Park, Illinois.

Success Story for AAB Global Logistics, Inc.

AAB Global Logistics is a client of the Illinois SBDC ITC at Governors State University and is located in Palatine.   They participated in the STEP Program and attended the China Logistics Show in Shanghai, in early June.

The company was very pleased with their experience in this program and provided a letter to Mary Ma, Director of the SBDC ITC on July 30th.   We wanted to share a portion of that letter with you, which is provided below.

Dear Ms. Ma;

It was certainly my pleasure to have participated in the China Logistics Show in Shanghai China in early June.

Through the contacts that we have made with the Illinois DCEO, our logistics and consulting services have  progressed this year due in fact to the introduction of many buyers and procurement specialists in China and Southeastern Asia.

This past year, we have been more diligent in gathering the right information for small to medium businesses that would like to export, but are a bit hesitant as they are in unfamiliar waters.  Our overall goal has been to dispel these uncertainties and offer them the opportunity to meet new partners and potential success stories of their own.   With that in mind, we were able to meet over 200+ companies that came to the Illinois booths, looking for companies such as ours to affect a logistics platform to meet their requirements.

As I have traveled the world, meeting new companies, potential agents / partners, it offers a great advantage to our company to have the relationship with consulates and embassy staff in many countries, to promote products from the U.S.A.  In meeting this goal, the STEP program allowed us to come back for another visit to be able to accomplish our goal.

This opportunity probably has changed the ebb in our business plan for the year and will make a drastic influence in our bottom line for this year, as well as years to come.

My hat is off to everyone at the SBA for making the STEP program available, as well as the fine efforts of the Illinois Department of Commerce and Economic Opportunity, specifically Zhigang Ren, Zachary Zhou, Bonny Xu and Mary Ma.   These are the individuals that made our success story possible.

Thanks for a great experience and opportunity.

Bob Cleary, Director

AAB Global Logistics, Inc.

Illinois Businesses Successful Trade Mission in China

As part of State Trade Export Promotion (STEP) program, the IL businesses had a successful trade mission in China during June 2-13, 2012. The group was led by the state of IL Office of Trade and Investment and IL SBDC International Trade Center at Governors State University.

During the two weeks trip, that including participation in the Transportation and Logistics Trade Show in Shanghai, tours of Chinese logistics businesses and match making,  attending the workshop of “Doing Business in China and China Logistics Industry” , and hosting “Meeting with US Logistics partners” roundtable and reception in Beijing and Shanghai. The trade group has acquired tremendous achievement through the trade mission. The IL business participants had met more than 1000 company representatives in the trade shows covering 40 different countries, acquired 600 sales leads, and obtained 200 agents leads, signed new contracts and strategic cooperation agreement. They reported the sales during the event reached up to $ 2.3 million and estimated sales value in the next 12 months up to $125 million, involved in this trade mission.

IL businesses group consisted of eight companies, covering the transportation equipment manufacture, airport, freight forwarding and export packing service companies. Most of the participants are the first time to China. They were very excited in exploring China’s rapidly expanding economy, especially the big potential market in the logistics industry, and experienced the diverse business cultures as well.

“By participating in the STEP program, it was a real “eye-opener” of the great potential opportunity with China.  Better recognition, understanding, and awareness of the potential trade success Mi-Jack could enjoy with establishing new contacts in China. Over all, good organization and effort to assure trip was meaningful and productive,” said by Daniel Reis from Mi-Jack Products.

“The STEP program provided a great opportunity to explore the possibilities with a multitude of companies at the expo. The state Office of Trade and Investment and International Trade Center at GSU did a phenomenal job in preparing, coordinating and executing the objectives. Their personal touch, introductions, and translation services were top notch, as well as instrumental in match making and introductions to like mined Asian companies,” said by Bob Cleary, president of AAB Global Logistics.

As well as the positive feedback from businesses, there were twenty students from Governors State University who attended the logistics trade show in Shanghai, as part of their study abroad program in China. They worked alongside with the IL businesses to assist them in promoting IL products and service to the clients. That would be a good connection with the exporting businesses and education.

“As for the STEP trade mission great achievement, we would like to thank for the support from the state OTI office, State China Office, IL SBDC International Trade Centers, Governors State University, US Embassy in China, China Communications and Transportation Association, COSCO Group and Sinotrans, etc. State of IL STEP program provides tremendous opportunities to small business exploring to overseas markets. With the Federal and State Export incentives, we have confidence to reach the National Export Initiative goal as doubling US exports by 2014, “commented by Mary Ma, director of IL SBDC International Trade Center at GSU.

See the interview below with Mid America Airport Representative.

Other videos from the trip!

China business Briefing

STEP Trade Mission – Shanghai  Reception -ITC

China Logistics Trade Show-1

China Logistics Trade Show-2

China Logistics Trade Show-3

China Logistics Trade Show-4

China Logistics Trade Show- Minister Qian Visit Booth

China Logistics Trade Show-Group Pic with Qian

visiting COSCO

Visiting  Sinotrans 

Interview with AAB & Pactrans 

Interview with CJS & JGG 

Interview with Mid-America 

Success story for Automated Design Corporation

Automated Design Corporation began designing and building quality custom automation in 1985 for the automotive industry and quickly grew to design solutions for a great range of services and industries world-wide. Today, ADC is the world leader in sports research and development testing equipment, having provided solutions to every major sports manufacturer, including golf, tennis, baseball, softball, soccer, and basketball, etc. The company is located in Romeoville, IL. All the products are designed and built in the U.S..   They have successfully exported to overseas markets in Asia and Europe, reaching over $300,000 in exports per year.

Since the STEP program launched, ADC has taken advantage of the program to visit with potential partners in China during March of 2012. The IL International Trade Center at Governors State University have worked with the clients very closely.  Mary Ma helped the clients prepare the STEP application packet and assisted to plan the business trip agenda and liaison with the State China office. Automated Design had a very successful international sales mission. They visited more than 10 business partners and potential buyers, with the support from OTI and the State office in Hong Kong and Shanghai.  During the trip, they acquired $7,000 new orders.  They estimated the export value will increase $172,000 in next 12 months.

As Automated Design mentioned, “The big advantage of this trip was, it was not project based. There was time to pursue new customers and look into local representation in China. Without the STEP program we would not have attempted a trip at this time. With the ITC and OTI‘s help and encouragement we were the first Illinois business to use the STEP program to go to China. As Mary said, we were the pioneers of the STEP program. The continuous encouragement and suggestions from everyone was so professional and enthusiastic. I don’t feel the paperwork was overwhelming. The hardest part was making the initial phone call  to get more information.”

Automated Design has been unitizing the SBA from day one, 26 years ago. They have taken advantage of SCORE programs, Export finance options and the new STEP program. Using the SBA allows them to compete with larger companies and promote American made products overseas. They made the above video of ADC & SBA “Solutions That Work”  and participated in the SBA video contest in 2012.

My Bouquet by Sondra Thomas

Sondra attended one of our Starting a Business seminars in Tinley Park in October, 2010.

She wanted to buy a 30-year old florist in Beverly from the retiring owners. Price was right, landlord offered concessions, location on busy Vincennes in a popular strip mall. Sondra had worked part time in the shop for a few years, and the owners were willing to stay on for a while to manage the transition. Sondra had good skills and good credit after many years in the corporate world.

We immediately began working with her on her business plan. By spring, 2011 she had it in great shape. We helped with the acquisition legal and reg issues as well as advised on negotiations with the owners. It became a pretty drawn-out process with some big hurdles, but Sondra persevered.

She needed more than most micro-lenders limits, so we worked with Accion and, after she opened, a city of Chicago program offered through the Duman Center SBDC to put a package together to get her the financing for 80% of the purchase price at special terms.

She has added 6 part-time employees, and during the holidays (especially Valentines Day), she adds even more drivers and designers. “I didn’t sleep for 3 days during the Valentines Day rush trying to get all the orders fulfilled,” Said Sondra. Long-time clients of the previous owners have been happy with the service and have stayed, and she has done some new marketing to bring in more clients.

Her new website, www.mybouquet.net is an inviting, easy-to-use method to purchase flowers and plants for local or international delivery.

All in all, Sondra says that she has had very few surprises during the first six months. She was prepared, and she has the great attitude that she can handle whatever comes her way. “Thanks so much to the resources and support of CenterPoint.”  

ITC at GSU, CenterPoint Client honored SBA 2012 Small Business Exporter Award

PARC (USA) Corporation acquired the SBA award of 2012 Small Business Exporter of the year, nominated by Hongxia (Mary) Ma, IL SBDC International Trade Center at Governors State University. PARC is headquartered in Romeoville, IL. They have been in the plastics recycling business for more than 10 years. They market millions of products of various types of recovered plastics material each year, in other words, they export thousands of trucking loads to overseas annually. PARC Corp. is a certified minority owned business by the NMSDC(National Minority Supplier Development Council), ranking #6 in the North America Recycler in 2009.

PARC’s Chicago location has one hundred twenty thousand square feet of warehouses and manufacturing space, which is supported by SBA 504 loan program.  They ship the recycled products to and from Canada, Europe, South America and Central America, and other places worldwide.

International Trade Center at GSU has been working with PARC very closely since started. Taking advantage of the export resources from the Federal and IL State, they have increased the global sales, optimize the logistics management, and improve the global marketing strategy.  By the first half year of 2011, PARC has increased the export volume worth $17.5 million, including $15 million export to Asia, $1million export to Latin America, and $1.5 Million to Canada. They created 7 new jobs and retained 25 jobs because of the export business growing in 2011.

The Corporation philosophy at PARC is “Recycling for the future”. PARC dedicates to the recycling industry and waste management solutions which save energy and conserve our precious resources.  CNN Terry Bradshaw had made the Environment Report Program to introduce the achievement of PARC Corp.

With the International Trade Center and State Office of Trade and Investment‘s support, currently they are applying the STEP Program to enhance the global marketing exploring.

Congratulations to Bob Rakstang! Illinois 2012 Veteran Small Business Champion of the Year!

It is with great pleasure to congratulate our own Bob Rakstang for winning the Illinois 2012 Veterans Champion of the Year Award!  

Bob has worked tirelessly to support his fellow veterans, including designing/promoting the Veterans Entrepreneurial Boot Camp  – a wonderful day long program with the next camp scheduled for May 9th 2012. 

The criteria for the award:

VETERAN SMALL BUSINESS CHAMPION
An individual who has fulfilled a commitment to the advancement of small business opportunities for veterans of the U.S. armed forces may be nominated.

  • Active support for legislative or regulatory action designed to help small business
  • Evidence of increased business opportunities for veterans as a result of the nominee’s actions
  • Advisory activities to improve awareness among veterans’ groups of the small business opportunities
  • Advocacy of special consideration for veteran-owned small businesses in government policymaking
  • Demonstrated accomplishment in obtaining support within the community for the establishment of veteran-owned small businesses
  • Other accomplishments demonstrating the nominee’s effective advocacy of veteran-owned small businesses

Congratulations from everyone at CenterPoint!

CenterPoint at GSU Client to be Honored

The Music ConnectionJanet Kuester, a CenterPoint client and owner of The Music Connection in Orland Park & Frankfort, is a 2012 recipient of The Daily Herald Business Ledger Annual Award for Business Excellence.

Kuester is receiving the award in the small business category. She will receive the award at the newspaper’s annual recognition event in March.

“I would like to thank CenterPoint at Governors State University for its advice, counsel, and encouragement over the last four years,” Kuester said. “Working with CenterPoint has been an exciting opportunity that I encourage all beginning and growing businesses to experience.”

The Daily Herald Business Ledger honors companies that have shown a consistent record of financial success, an emphasis on workplace quality, innovation in its processes or procedures, support of the business community, and support of the community at large through charitable or volunteer efforts, mentoring or internship programs.

Other CenterPoint clients honored over the past few years for business excellence have been UBuildit, of Mokena; Phoenix Business Solutions of Alsip; The Prairie Godmother of Flossmoor; and Behold Signs and Graphics of Midlothian. The Music Connection was previously recognized for entrepreneurial excellence.

CenterPoint International Trade Center Director Receives Certification

Mary Ma, Director of the CenterPoint’s Illinois International Trade Center at GSU, has earned the designation of Certified Global Business Professional (CGBP) by the National Association of Small Business International Trade Educators (NASBITE). The CGBP designation certifies that Mary is competent in the areas of Global business management, global marketing, supply chain management and trade financing. In state of Illinois, only two other International Trade Centers acquired the certification last year.

Under Mary’s leadership, the Illinois International Trade Center at CenterPoint, GSU has worked closely with regionally based Illinois exporting companies involved in over $800,000,000 in exports. Export products include agricultural products, recycled plastics, thermal insulation products, used automobile parts, and a wide variety of medical and surgical instruments. Since the trade center was launched at GSU last April, seven companies have added 17 new jobs, retained 100 positions and last year, invested over $700,000 in expanding their businesses.  An agricultural exporting client of the center was honored last year receiving the 2011 Export Excellence Award presented by the Governor of the State of Illinois.

Transco Products, Inc.

Transco Products, Inc. is an Illinois based small engineering and manufacturing company which designs, manufactures and installs components for nuclear power plants around the world.  The Illinois SBDC International Trade Center at Governors State University has worked with this client since August, 2011. This client wanted to expand their potential opportunity in China and improve the logistics management for international and domestic transportation.

When the ITC staff visited the Transco office in November 2011, the Client mentioned they had a proposal in the final stage of a multi-million dollar contract with a Chinese company. They needed advocacy assistance from DCEO.  In order to take advantage of international resources, the ITC introduced the client to the DCEO Office of Trade and Investment (OTI).  With help from the OTI and the foreign offices, this special case was brought to the attention of Mr. Gary Locke, the U.S. Ambassador to China, to advocate for the bidding.

The OTI took swift action when receiving the request for assistance from the company and three days later the U.S. Ambassador signed his letter of support to the Chinese customer. In January, 2012, Transco announced they won the contract as a result of this assistance.  Other companies bidding for the contract were from UK and Germany. Transco called its winning this contract a “milestone” since China is the largest export market for the company.

Through 2011, Transco has achieved $6 million dollars in exports to the Asia Pacific, Africa, Canada and Mexico.  The company has also be able to create 2 new jobs and retain 5 jobs in 2011.

Program Success of the Week – Transco Products, Inc.

Transco Products, Inc. is an Illinois based small engineering and manufacturing company which designs, manufactures and installs components for nuclear power plants around the world.  The Illinois SBDC International Trade Center at Governors State University has worked with this client since August, 2011. This client wanted to expand their potential opportunity in China and improve the logistics management for  international and domestic transportation.

When the ITC staff visited the Transco office in November 2011, the Client mentioned they had a proposal in the final stage of a multi-million dollar contract with a Chinese company. They needed advocacy assistance from DCEO.  In order to take advantage of international resources, the ITC introduced the client to the DCEO Office of Trade and Investment (OTI).  With help from the OTI and the foreign offices, this special case was brought to the attention of Mr. Gary Locke, the U.S. Ambassador to China, to advocate for the bidding.

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Windmill Acres Bruce and Lee Ann Bultema Beecher, Illinois

Governors State University’s CenterPoint and College of Business and Public Administration Helps Local Business to Bloom

University Park, IL, August 4, 2008 – Bruce and Lee Ann Bultema had an exceptional spring season at their Beecher nursery, Windmill Acres. The plants they nurtured throughout the winter flew off the greenhouse shelves as customers from Kankakee to Orland Park and from Crown Point to Joliet sought both popular and hard-to-find bedding plants for their homes. As business bloomed, the duo recognized the need to expand and visited The CenterPoint for Entrepreneurs at Governors State University seeking funding to help double their greenhouse space.

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of LiveWire Electrical Systems Shon Harris Hazel Crest, Illinois

The CenterPoint for Entrepreneurs Helps Client “Get Wired Up”

Since starting his career as an electrician 12 years ago, it has been Shon Harris’ dream to run his own contracting company. Building a strong portfolio of skills and running some large, high-profile hospital and government jobs for others convinced Shon two years ago to take the plunge and start his business part-time. One year later, he is completely on his own as owner of LiveWire Electrical Systems in Hazel Crest.

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Trade Center Success Story Recognized

Hongxia (Mary) Ma, Director of the International Trade Center at GSU, was recently quoted in an edition of The Weekly Connection, a publication of the Illinois Small Business Development Center Network. CJS Trading Company, a client of the International Trade Center, was recognized in the publication as the “program success of the week.”

During a September trade mission to China, Illinois Governor Pat Quinn announced a $100 million sales agreement between Archer Daniels Midland Company (ADM), a worldwide food production company based in Decatur, and Jiusan Oils and Seeds, CJS Trading’s parent company. Under the agreement, ADM will supply Jiusan Oils and Seeds with 180,000 metric tons of soybeans by December 2012. China is the world’s largest market for Illinois soybeans.

Ma said CJS Trading is a very important client of the International Trade Center at GSU, and has received significant support in logistics and marketing.

“We are very excited to share the company’s recent achievements,” she said. “The company bought more than $100 million worth of soybeans last year, and this year it will be doubled.”

The International Trade Center also works with many other Chinese grain trading companies in Chicago, Ma said. “They will support us to export more grains to China,” she said.

Success Of The Week – CJS Trading Company

During his recent visit to China, Governor Quinn’s Office issued a press release on September 19th.   A portion of that press release is provided below.

BEIJING, CHINA – September 19, 2011. Governor Pat Quinn visited Beijing today during his business and economic trade mission in China, where he announced two business agreements that further strengthen the relationship between Illinois and China. The agreements involving Illinois-based ADM and Xinjiang Goldwind Science and Technology Co., LTD (Goldwind) advance Governor Quinn’s aggressive goal of doubling Illinois exports by 2014.

Governor Quinn announced that Archer Daniels Midland Company (ADM), a worldwide food production company based in Decatur, Illinois, has entered into a $100 million sales agreement with Jiusan Oils and Seeds. Under the agreement, ADM will supply Jiusan Oils and Seeds, a manufacturer of soy products based in Harbin, Helongjiang, China, with 180,000 metric tons of soybeans by December 2012.

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